Frequently Asked Questions
Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions about our products, shipping, and policies. We’re committed to providing a seamless shopping experience, and we want to make sure you have all the information you need to make confident purchases. Whether you have questions about product specifications, delivery times, or returns, our goal is to provide clear and helpful responses. If you can’t find the answer you’re looking for, don’t hesitate to reach out to our customer service team—we’re always here to help!
We offer a variety of lighting solutions, including decorative lamps, stylish neon signs, and eco-friendly solar-powered lighting. Our collection is curated to bring both style and sustainability to your home.
Absolutely! Once your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way.
Each product has specific care instructions, which we provide in the packaging. For general maintenance, we recommend keeping lights dust-free and avoiding exposure to extreme moisture unless specified as suitable for outdoor use.
Yes, our solar lights are designed to withstand outdoor conditions, making them perfect for patios, gardens, and pathways. Please refer to individual product details for specific installation and weather resistance information.
You can reach our customer service team via email, phone, or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours.
Yes, we prioritize the security of your personal information. Our website uses encryption to protect your data, and we adhere to strict privacy policies to ensure your information is never shared without your consent.
Yes, we frequently offer special promotions and discounts. Sign up for our newsletter to stay updated on exclusive offers and sales events!